WELCOME TO SKEGNESS, MABLETHORPE & THE WOLDS

 

Our promise to you

 

 

 

Whether you're here for business or pleasure, we want every visitor to have a great experience.

To help achieve this, the destination's businesses are making a number of promises about the experience visitors can expect. So if you're phoning to make an enquiry, looking at our website or visiting in person, you can expect a friendly service and an experience that delivers on its promises.

 

 

 

1. Easy to contact us

 

We make it easy for you to get in touch and find out what you want to know. Our contact details are readily available and we'll respond to messages within 24 hours.

 

 

 

2. Clear and honest information

 

Whether online or over the phone, we provide the facts upfront so there's no surprises down the line. We answer your enquiries in full and make sure our website is up to date with essential information.

 

 

 

3. Straightforward prices

 

Our prices are transparent, with no hidden charges. We make it clear what's included and excluded and draw your attention to any surcharges or facilities and services that carry additional charges.

 

 

 

4. Easy to book and buy

 

We explain how to book and buy and make the process as smooth as possible. Payments methods are clearly stated and we provide a confirmation of the transaction.

 

 

 

5. A Lincolnshire welcome

 

Every visitor is greeted with a smile and a warm welcome to the destination. We aim to share with you our 'local character' and you'll see aspects of that as soon as you arrive.

 

 

 

6. Friendly and helpful staff

 

We go the extra mile to help you make the most of your time with us. Our staff are customer-service trained, knowledgeable about the local area and available to assist when you need them.

 

 

 

7. A Lincolnshire experience

 

Wherever possible products are sourced locally and we employ staff that live in the local area. We're proud to be a Lincolnshire business and use our knowledge to help you to explore the destination.

 

 

 

8. Your comments taken on board

 

We ask for your feedback, act on it and tell you what we've done. We acknowledge customer reviews and have a system in place for complaints.

 

 

 

9. A promise to stay in touch

 

We stay in touch (if you want us to) using the method of communication you prefer. You can also find us on social media to keep up to date with our latest news.

 

 

 

10. Reasons to return

 

We strive to develop our business to offer you something new and provide offers and incentives to entice you to return.

 

 

 

A favour in return

 

 

 

In return, we need your help to ensure Skegness, Mablethorpe & The Wolds continue to thrive as destinations that visitors want to return to again and again.

 

 

 

1. Try some local flavour

 

Buy your food, drinks and souvenirs from independent shops and markets to help support our local economy.

 

 

 

2. Hike, bike or 'like' public transport

 

Give you car (and driver!) a rest for the day; walk, cycle or use public transport. Travel more slowly, see more and look after the environment.

 

 

 

3. Tell us how we did

 

Give us your feedback. Be honest about your experience; what you liked and what you didn't, so we can continue to improve.

 

 

 

4. Share the love

 

Help us to tell more people about our destination. Follow us on social media, share your experiences and photos online and recommend us to friends and family.

 

 

 

5. Please come again

 

There's so much to see and do so we hope you can return. Perhaps for a longer stay or to try a new experience. We look forward to welcoming you back.